Refund Policy
Skyetech Solutions LLC has started a new venture with the name of Tennest.com which is an online freelance marketplace.
Tennest is a freelancing platform dedicated to connecting clients with independent professionals globally. We understand the importance of privacy and are committed to protecting the personal information of our users. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our website and services.
Please read this refund policy carefully to understand
1. Information We Collect
We may collect the following types of information:
Personal Identification Information: Name, email address, phone number, postal address, and other contact details.
Professional Information: Resume, work history, educational background, skills, and any other information related to professional qualifications.
Financial Information: Payment details, including credit card numbers, bank information, and billing address, which are processed by our secure payment processing partners.
Technical Information: IP addresses, browser types, operating system details, device information, and usage data such as website navigation patterns.
2. How We Use Your Information
The information we collect may be used for the following purposes:
To facilitate the creation of your account and your access to our services.
To match clients with suitable freelancers and vice versa.
To process payments and manage transactions.
To communicate with you about your account or transactions and to send you updates about our services.
To improve our website functionality and user experience.
To comply with legal obligations and enforce our terms and conditions.
3. Sharing Your Information
We may share your information with:
Other users of the site when necessary to facilitate service offerings and collaborations.
Service providers who perform services on our behalf, such as payment processing, data analysis, and email delivery services.
Law enforcement or other government agencies if required by law or in good faith belief that such action is necessary to comply with legal processes.
We do not sell, rent, or lease our user lists to third parties for their marketing purposes without your explicit consent.
4. Data Security
We implement reasonable security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
5. Your Rights
You have the right to:
Access, update, or delete the personal information we have on you.
Object to the processing of your personal information.
Request that we restrict the processing of your personal information.
Withdraw consent at any time where we relied on your consent to process your personal information.
6. International Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
7. Refund
Tennest.com has a very stick policy to verify all users before activate their logins and Tennest will release the Payments after fully customer satisfaction, if any customer is not satisfied with the service of any freelancer and claim refund then Tennest.com will resolve the dispute and will refund if required.
Tennest.com service charges 10% on every successful project completion whis is very low as compare to other freelance marketplaces.
Skyetech Solutions LLC will manage all financial accounts to accept payment from all major credit cards and paypal and send payments to paypal and bank accounts.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: info@tennest.com
By visiting this page on our website: https://tennest.com/contact-us